Knowledge base
How to videos
Explore a vast array of instructional videos in our knowledge base, designed to provide guidance on how to manage our product.
Promotional assets and user guides
Access and download promotional assets and detailed user guides, to enhance the experience with our products and services.
How to videos
How to log into Manage, your Swift online dashboard
Meet the Swift Manage Dashboard
How to upload text information to the Swift Access Homescreen
How to upload an image to the Swift Access Homescreen
How to upload a video to the Swift Access Homescreen
How to use different fonts in your notices
How to edit, copy or delete an information notice
How to add an activity calendar to your Swift Access Homescreen
How to add a rotating food menu to your Swift Access Homescreen
How and when to use the messaging system
How to set up your Swift Aged Care Remote
How to view a Pairing Code in Manage
How to add or edit resident details in Manage
How to Sign Out a resident in Manage
How to add or edit an image in Manage
How to view and approve an image in Manage
Introduction to the Swift Care app
How to connect your bluetooth headphones to Swift Access - Limited sites only
How to set up the black Swift Access remote control for mining
How to configure simplified mode for residents
Promotional assets
November 2025 new release movies
Click Here to download the November 2025 new releases movie poster
October 2025 new release movies
Click Here to download the October 2025 new releases movie poster
September 2025 new release movies
Click Here to download the September 2025 new releases movie poster
August 2025 new release movies
Click Here to download the August 2025 new releases movie poster
July 2025 new release movies
Click Here to download the July 2025 new releases movie poster
June 2025 new release movies
Click Here to download the June 2025 new releases movie poster.
May 2025 new release movies
Click Here to download the May 2025 new releases movie poster
Aged Care - Swift Care Poster
Click Here to download a poster for Swift Care. With information and a link to download the App for families.
Aged Care - Swift Access A3 Poster
Click Here to download a promotional poster for Swift Access. Let your residents and their families know that Swift Access is available in your facility.
User guides
Aged Care - Swift Broadcast Channel Guide
Click Here to help residents find their favourite channels’. Please check with your Swift client success manager that the guide aligns with your subscription. Email our Client Success team for assistance.
Aged Care - Setting up your Swift remote control
Click Here to download the guide to setting up your Swift Aged Care remote control. This allows you to use the Swift remote to control any TV at your facility.
To watch a video on how to set up your Swift remote control please Click Here
Aged Care - How to use the Swift remote control
Click Here to download a guide on How to get started with Swift Access, using Swift’s remote control for Aged Care. Your remote will control both the Swift Access menu, as well as the TV channels, volume, and power.
Aged Care - How to navigate the Dashboard in Manage.
Click Here to download a guide on how to navigate the dashboard in Swift manage. Covering the multiple dashboard views and how to switch between them
Aged Care - How to view a Pairing Code in Manage
Click Here to download a guide on where you can view the Swift Care Pairing Code for each
resident, along with the Pairing Code for your facility
Aged Care - How to add or edit resident details in Manage
Click Here to download a guide on How you can add and edit all resident details for Swift Care. This includes Resident name, room number, date of birth, and location (room).
Aged Care - How to Sign Out a resident in Manage
Click Here to download a guide on how you can Sign Out a resident. This includes the ability to mark as deceased, move to a different facility, remove from room or delete a resident.
Aged Care - How to add or edit an image in Manage
Click Here to download a guide on how you can add or edit an image in the Community Gallery that will display in Community section of the Swift Care app and on the Swift Access menu. It is also where you can add or edit an image in a resident’s Gallery that will display in the Family section of the Swift Access menu.
Aged Care - How to view and delete an image in Manage
Click Here to download a guide on How you can view, sort, search, delete images. It is also where you can add an image to your favourites.
Resources - How to connect your Bluetooth headphones
Click here to download a guide explaining how you can connect your Bluetooth headphones with Swift Access. Only available at sites with IPTV.
Resources - How to use Swift Secure Casting
Click here to download a guide explaining how you can cast content from your personal device to your TV with Swift Access. Only available at sites with Secure Casting installed.