Knowledge base
How to videos
Explore a vast array of instructional videos in our knowledge base, designed to provide guidance on how to manage our product.
Promotional assets and user guides
Access and download promotional assets and detailed user guides, to enhance the experience with our products and services.
How to videos
How to log into Manage, your Swift online dashboard
Meet the Swift Manage Dashboard
How to upload text information to the Swift Access Homescreen
How to upload an image to the Swift Access Homescreen
How to upload a video to the Swift Access Homescreen
How to use different fonts in your notices
How to edit, copy or delete an information notice
How to add an activity calendar to your Swift Access Homescreen
How to add a rotating food menu to your Swift Access Homescreen
How and when to use the messaging system
How to set up your Swift Aged Care Remote
How to use My Community for families
How to use My Community for staff
Promotional assets
April 2024 new release movies
Click Here to download the April 2024 new releases movie poster
March 2024 new release movies
Click Here to download the March 2024 new releases movie poster
February 2024 new release movies
Click Here to download the February 2024 new releases movie poster
Aged Care - Swift My Community A4 Poster
Click Here to download a poster created to help Aged Care providers promote Swift’s My Community app to Family and Friends of residents.
Aged Care - Swift My Family Poster
Click Here to download a poster for Swift My Family My Community. With information and a link to a helpful how-to video.
User guides
Aged Care - Swift Broadcast Channel Guide
Click Here to help residents find their favourite channels’. Please check with your Swift client success manager that the guide aligns with your subscription. Email Stella for help.
Aged Care - Swift Live Streaming Guide
Click Here to download the Swift Live Streaming Guide
Aged Care - Setting up your Swift remote control
Click Here to download the guide to setting up your Swift Aged Care remote control. This allows you to use the Swift remote to control any TV at your facility.
To watch a video on how to set up your Swift remote control please Click Here
Aged Care - How to use the Swift remote control
Click Here to download a guide on How to get started with Swift Access, using Swift’s remote control for Aged Care. Your remote will control both the Swift Access menu, as well as the TV channels, volume, and power.